Filed under: E-mail, Productivity
According to Webcredible, a usability and accessibility consultancy, the most requested mobile service people wanted on their data-enabled mobile phones was email. 33% of respondents said email was their most needed mobile utility. This may offer some explanation as to why the iPhone is the number 2 smartphone behind RIM. Business users, who still dominate the smartphone market, want access to email to get their business done.
Access to social networks came in a close second in requested features, taking 25% in survey results. This tells us that many mobile phone users like to hop on MySpace or Facebook in between sending all those emails. As adoption of social networks becomes more mainstream, we expect social networking will take over as the number one requested mobile feature.
As a last statistic, local information requests were third on the list at 20%. These requests consist of questions such as “what’s around me?” With services such as Google Maps My Location, which tracks your location in a GPS-like service, local information requests a fantastic tool to have access to. With friends and you want to find the closest pizza place, with My Location you can easily look it up and get your pie eating on.
These mobile services add countless features to your daily working life, especially for nomadic mobile phone users. What is your favorite mobile service? We look forward to seeing the comments!
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